The reasons behind your systems live in people's heads and in threads nobody linked, not in any doc. Virgo captures that context while the work happens, and keeps it after the people who created it have moved on.
Stack Overflow 2024 Developer Survey. Multiply that across a team and most of it is re-finding context someone already had.
A resignation removes the reasoning only that person was holding, not just a name from the org chart.
A senior engineer resigns and takes a decade of undocumented decisions with them. The code’s still there, but nobody who’s left knows why it’s built that way.
Understanding one feature means piecing together a PR, a ticket, a Slack thread, and a doc nobody linked. Most people skip that and ask someone, if someone still remembers.
A new hire’s first months go to reconstructing context that already exists, because none of it is written down anywhere they can reach.
An AI agent without your real context fills the gap with a plausible guess. It doesn’t know your conventions or why the obvious fix was already ruled out, so it ships a confident mistake.
Virgo captures the context and reasoning across your tools as the work happens, into one layer anyone can search. A resignation no longer erases how things work. New hires read the context instead of reconstructing it, and an agent that asks gets the real answer, not a guess.